Helping you to take steps to a safer and healthier environment!
Course duration: 1 or 2 day courses
Venue: The course can be delivered at the customer's venue subject to the availability of a suitable area.
Requalification requirements: It is recommended that training is refreshed every three years.
The aim of the qualification is to enable learners to attain the knowledge and competencies needed to deal with a range of aggressive situations
All learners must have a duty of care for another person.
The STAIR (Specialist Training in Appropriate Intervention Responses) was developed within Sedgemoor College over 32 years ago. The system has been approved by Sedgemoor College and proven to work to keep young persons and staff safe in a caring environment for many years.
STAIR provides clear guidelines around anger and aggressive behavioural management, with emphasis being placed on de-escalating and defusing techniques. Our approach to violence and aggression is through identifying and reducing risk factors, also dealing with personal anxieties, documentation responsibilities and legal aspects of intervention.
The training sessions give staff the confidence to deal with conflict, firstly to avoid escalating it and secondly how to resolve it. To limit damage, both physical and psychological during and after any such event and to provide constructive help.
Our philosophy is to commit to: calming skills, setting boundaries, interpersonal and team skills, staff support and skills for effecting behaviour change are taught through a range of learning styles.
The method of assessment, to ensure that learners have gained the required knowledge, skills and understanding relating to Conflict Management:
Formative assessments- a range of informal assessment procedures throughout the course.
For further information, email: helen@stairconsultancy.co.uk